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Shipping & Returns <font color="#0000ff">Shipping & Returns
Shipping
     Your purchases will usually ship within 3 - 7 days of payment confirmation. You will be notified when item ships. If a delay is unavoidable, we will notify you about what is happening.
     You will be sent an order confirmation and shipping confirmation by email. You also will be able to contact us by email with any questions or concerns. Multiple purchases will be combined whenever possible to provide the lowest shipping rate. At present, items will be shipped by UPS or USPS.

Returns
     We feel you will be satisfied with purchases from our site. If you have any questions about a product before you order, please e-mail us with any questions or concerns.
     Refunds are given for items damaged during shipment. The Sales Department would need to be notified by e-mail within 2 days of receipt of your order explaining damages to the item. The item would need to be returned to us within 7 days. Any item we ship will be insured for its value and if the item is damaged, we will need to deal with the shipping company. As a result, they will want to see the box or other shipping materials plus the damaged item before they will reimburse us. The refund would depend upon the shipper's acceptance that the damages occurred during shipment. Returning items promptly will speed up this process.
     If we sent an incorrect item or the item does not match the image and description on our store site, you will be refunded the entire amount plus shipping costs you paid at purchase. If we sent the correct item, and the item is returned for another reason, you will be refunded the sales price, but not any shipping cost.

Please note: Items which are returned for any other reason other than being damaged during shipment, will only be issued refunds when returned to us in their exact original condition as determined by the item's picture and description on our site. Unopened boxes or sealed sets must still be factory sealed for a full refund to be given.

Refund Procedure:
1. E-mail our Sales Department describing the problem and the outcome desired. The Sales Department may request additional information. Then, a RMA number will be issued for the return, and you will be given a return address to send the item.

2. Complete item must be returned using the same packaging materials it was packed in orginally. Then, send it to the mailing address sent to you. Write your return address and the RMA number on the outside of the package. Also place this information inside the package. (Be sure to completely cover up old mailing address(s)). If appropriate, item should be insured. We do not prepay postage or insurance fees.

3. Upon receipt of the item, refund or credit will be issued depending on return date and condition of the returned item.

NOTE: Items purchased through PayPal need to follow their instructions for refunds when returning a "not as advertised" item or an "item was not received.
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Specials
Hand Painted "Best Friends" Nursery Sign
Hand Painted "Best Friends" Nursery Sign
$14.99
$10.00
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